Assessment of user satisfaction with mutual fund investment applications is considered very
important because it can be used as a benchmark for the success of the application, and as
an evaluation material for companies in improving application services. On that basis, it is
necessary to analyze the level of user satisfaction with the aim of knowing the level of
satisfaction of application users, knowing aspects of services that need to be improved, and
knowing aspects of services that need to be maintained. The research was conducted by …