Ask and ye shall not receive: Interpreter-related access barriers reported by Deaf users of American sign language

E Schniedewind, R Lindsay, S Snow - Disability and Health Journal, 2020 - Elsevier
Background Healthcare providers are mandated to provide reasonable accommodations for
Deaf users of American Sign Language (ASL) accessing healthcare services, including ASL
interpreters. Provision of accommodations improves access and provider/patient
communication. Objective Describe the types, frequency, severity, and trends in healthcare
access complications experienced by Deaf patients. Methods A six-year retrospective review
of complaints (n= 108) filed regarding interpreter provision in healthcare settings with the …
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