Issue tracking systems are valuable resources during software maintenance activities.
These systems contain different categories of issue reports such as bug, request for
improvement (RFE), documentation, refactoring, task etc. While logging issue reports into a
tracking system, reporters can indicate the category of the reports. Herzig et al. Recently
reported that more than 40% of issue reports are given wrong categories in issue tracking
systems. Among issue reports that are marked as bugs, more than 30% of them are not bug …

Issue tracking systems are valuable resources during software maintenance activities.
These systems contain different categories of issue reports such as bug, request for
improvement (RFE), documentation, refactoring, task etc. While logging issue reports into a
tracking system, reporters can indicate the category of the reports. Herzig et al. recently
reported that more than 40% of issue reports are given wrong categories in issue tracking
systems. Among issue reports that are marked as bugs, more than 30% of them are not bug …