Broken halos and shattered horns: Overcoming the biasing effects of prior expectations through objective information disclosure

S Burton, LA Cook, E Howlett, CL Newman - Journal of the Academy of …, 2015 - Springer
Journal of the Academy of Marketing Science, 2015Springer
In three studies the authors seek to extend prior research by examining the simultaneous
effects of positive (halos) and negative (horns) health-related inferences. How the provision
of objective point-of-purchase nutrition information moderates the effects of these pre-
existing health halo and health horn effects on food evaluations and choices is considered.
In Study 1 predictions addressing the interaction between a recently mandated objective
nutrition disclosure and initial product category healthfulness perceptions are proposed and …
Abstract
In three studies the authors seek to extend prior research by examining the simultaneous effects of positive (halos) and negative (horns) health-related inferences. How the provision of objective point-of-purchase nutrition information moderates the effects of these pre-existing health halo and health horn effects on food evaluations and choices is considered. In Study 1 predictions addressing the interaction between a recently mandated objective nutrition disclosure and initial product category healthfulness perceptions are proposed and supported. Study 2 extends findings from this initial online experiment to a more realistic retail environment, and Study 3 addresses how different presentation exposure contexts (on a package compared to a nutrition poster) affects evaluations and how evaluations related to the information disclosure are linked. Since the USDA recently required retailers to provide nutrition information at the point-of-purchase for beef and poultry products, these results have important implications for consumers, producers, retailers, and policy makers.
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