Citizenship as targeted behavior: Responses to organizational justice and the role of culture

MM Hassan, S Azim, SM Abbas - International Journal of Public …, 2017 - Taylor & Francis
MM Hassan, S Azim, SM Abbas
International Journal of Public Administration, 2017Taylor & Francis
The study aimed at reviewing citizenship as targeted behavior in response to justice
perceptions and investigating the role of within-culture differences on citizenship responses
to organizational fairness perceptions. Data were solicited from 150 employees and their
supervisors representing various public sector entities of Pakistan. Results showed that
distributive and interactional fairness predict interpersonal organizational citizenship
behavior. Organizational fairness did not predict citizenship behavior targeted at …
Abstract
The study aimed at reviewing citizenship as targeted behavior in response to justice perceptions and investigating the role of within-culture differences on citizenship responses to organizational fairness perceptions. Data were solicited from 150 employees and their supervisors representing various public sector entities of Pakistan. Results showed that distributive and interactional fairness predict interpersonal organizational citizenship behavior. Organizational fairness did not predict citizenship behavior targeted at organizations. Organizational justice had negative values of citizenship behavior for higher values of collectivism. Findings and implications for human resource management practitioners and suggestions for future research are discussed.
Taylor & Francis Online
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