Comparability and comparison levels used in choices among consumer products

KP Corfman - Journal of Marketing Research, 1991 - journals.sagepub.com
Journal of Marketing Research, 1991journals.sagepub.com
A typology for the classification of products according to their comparability is presented and
hypotheses about the levels of comparison used by consumers in making choices among
durable goods are proposed. The hypotheses are tested with data provided by subjects who
made choices among durable goods and indicated their choice criteria in an interactive
survey. Subjects tended to use abstract levels of comparison even when items could be
compared easily on concrete attributes, and choices between more comparable items were …
A typology for the classification of products according to their comparability is presented and hypotheses about the levels of comparison used by consumers in making choices among durable goods are proposed. The hypotheses are tested with data provided by subjects who made choices among durable goods and indicated their choice criteria in an interactive survey. Subjects tended to use abstract levels of comparison even when items could be compared easily on concrete attributes, and choices between more comparable items were more difficult to make than those between less comparable items.
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