Constructing a risk management indicator model for travel agencies: A resource integration perspective

TY Chang, CC Shen, ZW Li - Asia Pacific Journal of Tourism …, 2019 - Taylor & Francis
This study integrated resource-based theory and resource dependence theory, and
introduced risk management on Taiwan's travel agencies. First, through in-depth interviews
with experts and content analysis, preliminary items were generated. Second, using the
modified Delphi method to converge expert consensus, and 7 facets with 37 items was
formulated. Next, the criteria in the various levels were weighted through the Analytic
Hierarchy Process and ranked. This study result showed that priority operating risks for …

Constructing a risk management indicator model for travel agencies: a resource integration perspective.

CTY Chang TeYi, SCC Shen ChingCheng… - 2019 - cabidigitallibrary.org
This study integrated resource-based theory and resource dependence theory, and
introduced risk management on Taiwan's travel agencies. First, through in-depth interviews
with experts and content analysis, preliminary items were generated. Second, using the
modified Delphi method to converge expert consensus, and 7 facets with 37 items was
formulated. Next, the criteria in the various levels were weighted through the Analytic
Hierarchy Process and ranked. This study result showed that priority operating risks for …
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