Coping with workplace ostracism: The roles of ingratiation and political skill in employee psychological distress

LZ Wu, FH Yim, HK Kwan… - Journal of management …, 2012 - Wiley Online Library
LZ Wu, FH Yim, HK Kwan, X Zhang
Journal of management studies, 2012Wiley Online Library
abstract The study reported here examined the relationship between workplace ostracism
and employee psychological distress (ie job tension, emotional exhaustion, and depressed
mood at work) by focusing on the joint moderating effects of ingratiation and political skill.
Data from a two‐wave survey of 215 employees in two oil and gas firms in China indicated
that as predicted, workplace ostracism was positively related to psychological distress.
Moreover, the findings showed that when employee political skill was high, ingratiation …
Abstract
The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two‐wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship.
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