[引用][C] Customer Satisfaction in Education: Adopting a new pathway

S Srivastav, A Gupta, V Garg - Journal of Global Economy, 2019

[PDF][PDF] CUSTOMER SATISFACTION IN EDUCATION: ADOPTING A NEW PATHWAY

A Gupta - ABS BOOKS - researchgate.net
In the olden days existence of 'Guru-Sishya Parampara'in Indian educational system was
prevailing. Teachers were called as 'Guru'and student were known as 'Sishya'. The sishya
used to stay at a 'toll'or 'Ashram'of 'Gurukul'which now have been transformed to 'Residential
Campus', or Hostel. Educational service at that time was a 'Social Service'and institutions did
not have any motive of profit maximization. The social service has recently being shifted to
'Commercial Service'. Hardly there was any competition to admit maximum number of …
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