Democratizing government: What we know about e-Government and civic engagement

N David - … development: Policy, implementation and best practice, 2018 - Springer
International E-government development: Policy, implementation and best practice, 2018Springer
Civic engagement is an ideal that is sought after as the fundamental basis of democratic
societies. Civic engagement is, however, difficult to attain both from the perspective of
citizens' willingness and ability to participate and government's ability to generate such
engagement. E-government can play a role in enhancing civic engagement by allowing
more and better opportunities for the same. In this chapter, I explore the theoretical and
empirical literature on civic engagement, e-government, and their interaction. In the process …
Abstract
Civic engagement is an ideal that is sought after as the fundamental basis of democratic societies. Civic engagement is, however, difficult to attain both from the perspective of citizens’ willingness and ability to participate and government’s ability to generate such engagement. E-government can play a role in enhancing civic engagement by allowing more and better opportunities for the same. In this chapter, I explore the theoretical and empirical literature on civic engagement, e-government, and their interaction. In the process, I identify key debates surrounding civic engagement through e-government, reveal some of the nuances associated with it, and through an operationalization of civic engagement through e-government, highlight the tools and techniques that are used to achieve it.
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