Designer-user communication for XAI: An epistemological approach to discuss XAI design
JJ Ferreira, M Monteiro - arXiv preprint arXiv:2105.07804, 2021 - arxiv.org
Artificial Intelligence is becoming part of any technology we use nowadays. If the AI informs
people's decisions, the explanation about AI's outcomes, results, and behavior becomes a
necessary capability. However, the discussion of XAI features with various stakeholders is
not a trivial task. Most of the available frameworks and methods for XAI focus on data
scientists and ML developers as users. Our research is about XAI for end-users of AI
systems. We argue that we need to discuss XAI early in the AI-system design process and …
people's decisions, the explanation about AI's outcomes, results, and behavior becomes a
necessary capability. However, the discussion of XAI features with various stakeholders is
not a trivial task. Most of the available frameworks and methods for XAI focus on data
scientists and ML developers as users. Our research is about XAI for end-users of AI
systems. We argue that we need to discuss XAI early in the AI-system design process and …
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