E-banking and customer satisfaction with banking services

AD Moraru, C Duhnea - … Journal of Strategic Management and Decision …, 2018 - smjournal.rs
customer satisfaction with banking services using an artificial neural network, by … e-banking
services and the impact ebanking services have on the general level of customer satisfaction

[PDF][PDF] The impact of e-banking on customer satisfaction: Evidence from banking sector of Pakistan

A Toor, M Hunain, T Hussain, S Ali… - Journal of Business …, 2016 - academia.edu
… relationship between service quality dimensions and customer satisfaction in E-banking
in … we can conclude that service quality in E-banking leads to satisfied customers and thus …

The impact of e-banking service quality on customer satisfaction: Evidence from the Lebanese banking sector

J Hammoud, RM Bizri, I El Baba - Sage Open, 2018 - journals.sagepub.com
… of E-Banking service quality and customer satisfaction to … the strongest influence on customer
satisfaction. Data were … distributed among bank clients in the Lebanese banking sector. …

[PDF][PDF] Customer satisfaction with electronic banking services in the Saudi banking sector

HA AlHaliq, AA AlMuhirat - Asian Social Science, 2016 - academia.edu
customer satisfaction with electronic banking (e-banking) services in the Saudi banking sector
… and reliability and its role in influencing customer adoption of electronic services; (iii) the …

[PDF][PDF] The impact of electronic banking on customers' satisfaction in Ethiopian banking industry (The case of customers of Dashen and Wogagen banks in Gondar city)

G Worku, A Tilahun, MA Tafa - … of Business & Financial …, 2016 - pdfs.semanticscholar.org
electronic banking has on customer satisfaction in comparing with traditional brick and mortar
banking service… the level of customer understanding about e-banking and the opportunities …

[PDF][PDF] Customer satisfaction with internet banking service quality in the Ghanaian banking industry

SG Nimako, NK Gyamfi… - International journal of …, 2013 - academia.edu
… in Ghanaian banking industry (GBI)? The main … internet banking service quality in Ghanaian
banking industry, using the cases of Ghana Commercial Bank (GCB) and Merchant Bank of …

[PDF][PDF] The impact of services, assurance and efficiency in customer satisfaction on electronic banking services offered by banking sector

A Salihu, H Metin - Journal of Internet Banking and Commerce, 2017 - researchgate.net
electronic banking services like ATM Cards and e-banking, are replacing the traditional banking
… , reliability and efficiency on customer satisfaction of electronic banking services. After a …

[PDF][PDF] E-Banking effects on customer satisfaction: The survey on clients in Jordan Banking Sector

T Altobishi, G Erboz… - International Journal of …, 2018 - pdfs.semanticscholar.org
customer satisfaction, in … banks offer their banking services electronically. Therefore, this
research aims to investigate the effects of electronic banking services on customer satisfaction

[PDF][PDF] E-banking and customers' satisfaction in Bangladesh: An analysis

JM Nupur - International review of business research papers, 2010 - academia.edu
customers. The purpose of this research is to understand the impact of variables of e-banking
on customer satisfaction … , 2009 because customers enjoyed the e-banking services newly …

The Impacts Of Electronic Banking On Customer Satisfaction In Tanzania Banking Industry: The Case of NMB Bank

DA Mchomba - 2018 - repository.out.ac.tz
… in terms of easy and costs transactions but it also poses new challenges for country authorities
in regulation and supervisions of the financial system and designing and implementing …