Evaluation of process excellence tools in improving donor flow management in a tertiary care hospital in South India

D Venugopal, AM Rafi, SJ Innah… - Asian journal of …, 2017 - journals.lww.com
BACKGROUND: Process Excellence is a value based approach and focuses on
standardizing work processes by eliminating the non-value added processes, identify
process improving methodologies and maximize capacity and expertise of the staff. AIM
AND OBJECTIVES: To Evaluate the utility of Process Excellence Tools in improving Donor
Flow Management in a Tertiary care Hospital by studying the current state of donor
movement within the blood bank and providing recommendations for eliminating the wait …
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