Evidence-based answers to 15 questions about leveraging 360-degree feedback.

KM Nowack, S Mashihi - Consulting Psychology Journal: Practice …, 2012 - psycnet.apa.org
KM Nowack, S Mashihi
Consulting Psychology Journal: Practice and Research, 2012psycnet.apa.org
Despite the popularity of 360-degree feedback, meta-analytic findings suggest that these
interventions can lead to a significant change in behavior but the effect sizes are typically
modest and when done poorly may lead to both disengagement and a decline in
performance. The research evidence addressing practical issues for coaches to successfully
implement 360-degree feedback interventions is updated since previous review studies (eg,
Craig & Hannum, 2006; Fleenor, Taylor, & Craig, 2008). This article reviews 15 specific …
Abstract
Despite the popularity of 360-degree feedback, meta-analytic findings suggest that these interventions can lead to a significant change in behavior but the effect sizes are typically modest and when done poorly may lead to both disengagement and a decline in performance. The research evidence addressing practical issues for coaches to successfully implement 360-degree feedback interventions is updated since previous review studies (eg, Craig & Hannum, 2006; Fleenor, Taylor, & Craig, 2008). This article reviews 15 specific questions that are common to most 360-degree feedback interventions (purpose and goals, methodology and psychometric properties, and process and implementation) designed to facilitate enhanced awareness and successful behavior change in individuals and teams.(PsycInfo Database Record (c) 2022 APA, all rights reserved)
American Psychological Association
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