Exploitation of shared knowledge and creative behavior: the role of social context
SS Kim - Journal of Knowledge Management, 2020 - emerald.com
Journal of Knowledge Management, 2020•emerald.com
Purpose This study aims to examine how exploitation of shared knowledge is related to
creative behavior by focusing on the roles of social contextual factors–perceived co-worker
support and perceived relationship conflict. Design/methodology/approach The proposed
research model in this study posits the following: exploitation mediates the relationship
between shared knowledge and creative behavior and perceived co-worker support and
perceived relationship conflict moderate the relationship between shared knowledge and …
creative behavior by focusing on the roles of social contextual factors–perceived co-worker
support and perceived relationship conflict. Design/methodology/approach The proposed
research model in this study posits the following: exploitation mediates the relationship
between shared knowledge and creative behavior and perceived co-worker support and
perceived relationship conflict moderate the relationship between shared knowledge and …
Purpose
This study aims to examine how exploitation of shared knowledge is related to creative behavior by focusing on the roles of social contextual factors – perceived co-worker support and perceived relationship conflict.
Design/methodology/approach
The proposed research model in this study posits the following: exploitation mediates the relationship between shared knowledge and creative behavior and perceived co-worker support and perceived relationship conflict moderate the relationship between shared knowledge and creative behavior. For an empirical examination, the model was tested by PLS-SEM using 457 responses gathered from workers of different companies in Korea.
Findings
It turned out that knowledge exploitation fully mediates the relationship between shared knowledge and creative behavior. Also, the findings revealed that the stronger the perceived co-workers support is the stronger the relationship between shared knowledge and knowledge exploitation becomes. In contrast, perceived relationship conflict has a negative moderating effect on the relationship.
Originality/value
This study helps to deepen the understanding of how knowledge sharing impacts creative behavior in light of social context and the active utilization of shared knowledge. In addition, this study attempts to provide new perspectives by suggesting double aspects of perceived relationship conflict, which eventually extending the previous research on conflict in the field of knowledge management and creative behavior.
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