[PDF][PDF] Facilities management practices in Nnamdi Azikiwe University Teaching Hospital (NAUTH), Nnewi, Anambra State, Nigeria

ED Chukwu, KC Okolie, FO Ezekoli - PM World Journal, 2020 - pmworldlibrary.net
ED Chukwu, KC Okolie, FO Ezekoli
PM World Journal, 2020pmworldlibrary.net
The study assessed FM practices in NAUTH Nnewi with a view to improving service delivery
as regards the transportation of patients within the hospital premises; with the aid of a
feedback mechanism. Being a survey research, the use of questionnaire in collating data
was employed. A total of 253 questionnaires were distributed and 200 returned, which
corresponds to 79% of the sample frame and found fit for analysis. The research analysis
was done using Tables and Mean score. The hypothesis postulated was tested using the …
Abstract
The study assessed FM practices in NAUTH Nnewi with a view to improving service delivery as regards the transportation of patients within the hospital premises; with the aid of a feedback mechanism. Being a survey research, the use of questionnaire in collating data was employed. A total of 253 questionnaires were distributed and 200 returned, which corresponds to 79% of the sample frame and found fit for analysis. The research analysis was done using Tables and Mean score. The hypothesis postulated was tested using the Fisher-Irwin test, as the data fell under the nominal and ordinal scales of measurement. The study found out that the inefficiency in service delivery is as a result of a fairly operational system and that transportation facilities are insufficient; and consequently recommended the provision of more transportation facilities followed by a high level of maintenance; installation of alert devices for notification/requisitions, organizing workshops on such issues as hospital management, and the like for members of administrative staff periodically.
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