Feedback orientation, feedback culture, and the longitudinal performance management process

M London, JW Smither - Human resource management review, 2002 - Elsevier
This paper conceptualizes feedback as part of a longitudinal performance management
process influenced by, and contributing to, the individual's feedback orientation and the
organization's feedback culture. Feedback orientation refers to an individual's overall
receptivity to feedback, including comfort with feedback, tendency to seek feedback and
process it mindfully, and the likelihood of acting on the feedback to guide behavior change
and performance improvement. Feedback culture refers to the organization's support for …
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