[PDF][PDF] Fighting fake news during disasters

K Hunt, P Agarwal, R Al Aziz, J Zhuang - OR/MS Today, 2020 - acsu.buffalo.edu
OR/MS Today, 2020acsu.buffalo.edu
With billions of daily users, social media platforms prove to play an important role in the
dissemination of news, opinions, comments, and even personal updates. On sites such as
Twitter and Facebook, users can find up to date information on just about any topic of
interest. Given the extreme speeds at which information can travel across these platforms,
they play a vital role in the dissemination of timely news, such as political updates and risk
communications. Although there are significant benefits of using social media to release …
With billions of daily users, social media platforms prove to play an important role in the dissemination of news, opinions, comments, and even personal updates. On sites such as Twitter and Facebook, users can find up to date information on just about any topic of interest. Given the extreme speeds at which information can travel across these platforms, they play a vital role in the dissemination of timely news, such as political updates and risk communications. Although there are significant benefits of using social media to release timely news and updates, the unmoderated nature of sites such as Twitter can create a rumor mill among users. When false information is maliciously or mistakenly spread on social media sites it can result in a millions of misinformed users. Over the last decade, there has been an overwhelming amount of cases where false news spreads during crisis events, such as natural disasters and terrorist attacks. This misinformation proves to be very dangerous during these menacing situations, as the integrity and accuracy of emergency communications is of the utmost importance. Given that emergency communications are often needed in order for affected populations to make informed decisions regarding planning and evacuation, it is vital that misinformation is controlled in an effective and efficient manner.
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