We consider nonlocal effects, obtained by incorporating fractional derivatives in the kinetic energy of a conventional Hamiltonian, to analyze physical properties of non-crystalline solids at very low temperature. By using thermal Green functions, we deduce some experimentally observable quantities such as the particle momentum distribution function, the particle energy distribution function, and the specific heat. The agreement between the results obtained for the specific heat and the experimental data suggests that the approach presented here may be useful as a phenomenological model to investigate thermal properties of non-crystalline solids at low temperature.