Identifying step-level complexity in procedures: Integration of natural language processing into the Complexity Index for Procedures—Step level (CIPS)
Task complexity plays an important role in performance and procedure adherence. While
studies have attempted to assess the contribution of different aspects of task complexity and
their relationship to workers' performance and procedure adherence, only a few have
focused on application-specific measurement of task complexity. Further, generalizable
methods of operationalizing task complexity that are used to both write and evaluate a wide
range of routine or non-routine procedures is largely absent. This paper introduces a novel …
studies have attempted to assess the contribution of different aspects of task complexity and
their relationship to workers' performance and procedure adherence, only a few have
focused on application-specific measurement of task complexity. Further, generalizable
methods of operationalizing task complexity that are used to both write and evaluate a wide
range of routine or non-routine procedures is largely absent. This paper introduces a novel …
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