Influences on patient satisfaction among patients who use emergency departments frequently for pain-related complaints

P Newcomb, M Wilson, R Baine, T McCarthy… - Journal of Emergency …, 2017 - Elsevier
Introduction The primary purpose of this study was to assess relationships between opioid
prescribing practices, patient and ED attributes, and patient satisfaction ratings of nursing
and physician care among patients with high utilization of the emergency department for
pain relief. Methods A retrospective cohort study was conducted to examine 305 individual
patient satisfaction surveys from users with high ED utilization for pain complaints.
Responses were compared with an age-matched control group (n= 305) of nonfrequent ED …
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