Intelligent intent detection from social network messages

S Karnik, X Li, P Sundaram - US Patent 8,918,354, 2014 - Google Patents
An intent engine that automatically detects user intent from messages of a social network
(eg, messages with questions to ask) and outputs intent data. The engine is intelligent in that
it can process natural language input Such as questions and terms. The user is then
directed to an answer page filtered according to the intent data and which provides answers
related to a question, for example. The intent engine can be designated (eg, tagged, or
“friended) and then linked into a specialized relationship (eg, a “friend'). Accordingly, in one …
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