Kristina: A knowledge-based virtual conversation agent

L Wanner, E André, J Blat, S Dasiopoulou… - Advances in Practical …, 2017 - Springer
Advances in Practical Applications of Cyber-Physical Multi-Agent Systems: The …, 2017Springer
We present an intelligent embodied conversation agent with linguistic, social and emotional
competence. Unlike the vast majority of the state-of-the-art conversation agents, the
proposed agent is constructed around an ontology-based knowledge model that allows for
flexible reasoning-driven dialogue planning, instead of using predefined dialogue scripts. It
is further complemented by multimodal communication analysis and generation modules
and a search engine for the retrieval of multimedia background content from the web …
Abstract
We present an intelligent embodied conversation agent with linguistic, social and emotional competence. Unlike the vast majority of the state-of-the-art conversation agents, the proposed agent is constructed around an ontology-based knowledge model that allows for flexible reasoning-driven dialogue planning, instead of using predefined dialogue scripts. It is further complemented by multimodal communication analysis and generation modules and a search engine for the retrieval of multimedia background content from the web needed for conducting a conversation on a given topic. The evaluation of the 1st prototype of the agent shows a high degree of acceptance of the agent by the users with respect to its trustworthiness, naturalness, etc. The individual technologies are being further improved in the 2nd prototype.
Springer
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