MAi: an intelligent model acquisition interface for interactive specification of dialogue agents
Proceedings of the AAAI Conference on Artificial Intelligence, 2019•ojs.aaai.org
The state of the art in automated conversational agents for enterprise (eg for customer
support) require a lengthy design process with experts in the loop who have to figure out
and specify complex conversation patterns. This demonstration looks at a prototype interface
that aims to bring down the expertise required to design such agents as well as the time
taken to do so. Specifically, we will focus on how a metawriter can assist the domain-writer
during the design process and how complex conversation patterns can be derived from …
support) require a lengthy design process with experts in the loop who have to figure out
and specify complex conversation patterns. This demonstration looks at a prototype interface
that aims to bring down the expertise required to design such agents as well as the time
taken to do so. Specifically, we will focus on how a metawriter can assist the domain-writer
during the design process and how complex conversation patterns can be derived from …
Abstract
The state of the art in automated conversational agents for enterprise (eg for customer support) require a lengthy design process with experts in the loop who have to figure out and specify complex conversation patterns. This demonstration looks at a prototype interface that aims to bring down the expertise required to design such agents as well as the time taken to do so. Specifically, we will focus on how a metawriter can assist the domain-writer during the design process and how complex conversation patterns can be derived from simplifying abstractions at the interface level.
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