Reconsidering intercultural (communication) competence in the workplace: A dialectical approach

JN Martin, TK Nakayama - Language and Intercultural …, 2018 - taylorfrancis.com
JN Martin, TK Nakayama
Language and Intercultural Communication in the Workplace, 2018taylorfrancis.com
The concept of intercultural competence has been one of the traditional areas of intercultural
scholarship. Scholars and practitioners from a variety of disciplinarybackgrounds, including
psychology (Thomas, 2003), language education (Aguilar, 2009; Byram, Gribkova, & Starkey
2002; Byram & Zarate, 1997; Byram, 2012; Dasli, 2012a; Fantini, 2012; Kramsch, 2009;
Méndez García, 2012; Rathje, 2007), communication (Arasaratnam, 2007; Arasaratnam,
Banerjee, & Dembek, 2010; Bennett, 2009; Chen, 2014; Chen & Starosta, 1996; Ting …
The concept of intercultural competence has been one of the traditional areas of intercultural scholarship. Scholars and practitioners from a variety of disciplinarybackgrounds, including psychology (Thomas, 2003), language education (Aguilar, 2009; Byram, Gribkova, & Starkey 2002; Byram & Zarate, 1997; Byram, 2012; Dasli, 2012a; Fantini, 2012; Kramsch, 2009; Méndez García, 2012; Rathje, 2007), communication (Arasaratnam, 2007; Arasaratnam, Banerjee, & Dembek, 2010; Bennett, 2009; Chen, 2014; Chen & Starosta, 1996; Ting-Toomey, 2009; Wiseman & Koester, 1993; Yep, 2000), business (Bartel-Radic, 2009; Johnson, Lenartowicz, & Apud, 2006; Matveev, 2004; Morley & Cerdin, 2010), education (Deardorff, 2009; Holmes, 2006), have investigated and promoted the notion of competence in intercultural interaction for many years.
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