… on e-Loyalty in internet banking. The modified version of E… internet banking service of a
commercial bank in Malaysia. Questionnaires were collected randomly from 265 internet banking …

… customers loyal in Internet banking environment. Given that relevant research on loyalty in
the Internet banking … the level of customer loyalty to Internet banking websites in Malaysia with …

… effect of internet banking service quality on e-customer satisfaction and e-customer loyalty
in … The constructs truly reflect the dynamism of customers’ banking relationship and a better …

… This paper examines customer loyalty to online banking services from dynamic perspective
by introducing relationship life cycle as a moderating variable for the first time. Therefore, the …

… online banking or Internet banking where consumers aren’t required to visit a bank branch
to complete most of their basic banking … e-service quality on the e-loyalty of the customer of a …

… and brand loyalty in building Internet banking brand equity. However, the relationship …
Internet brand equity and brand loyalty could have a dual effect. Being loyal to the bank's brand …

… of e-services influence customer loyalty in the field of Internet banking. Design/… customer
loyalty were identified. A proposed hypothetical framework was tested in the Internet banking …

… we wanted to study Internet banking and loyalty we began by studying the broad concept of
loyalty. Our tutor … Further on, when using the word service we intend Internet bank services. …

… service quality dimensions in Internet banking and their impact on e-customer’s satisfaction
and e-customer’s loyalty. … customer loyalty towards Internet banking service quality through …

… (e-loyalty) in internet banking is important for banks to ensure high rate of customer retention
and reduced cost for recruiting new customers which leads to long-term profitability. From …