Risk and information disclosure in Google Drive sharing of tax data

CC Claybaugh, L Chen, P Haried, D Zhou - … HCIBGO 2018, Held as Part of …, 2018 - Springer
HCI in Business, Government, and Organizations: 5th International Conference …, 2018Springer
Risk abounds as individuals engage in activities involving the sharing of sensitive
information through a third-party cloud storage tool. In this research, we investigate the
storage and sharing of very sensitive information (an individual's tax filing information)
through a specific third-party technology provider, Google Drive. Within the specifics of such
a potentially risky act we argue that information assurance mechanisms implemented by the
cloud storage service provider reduce risk perceptions of individuals even when very …
Abstract
Risk abounds as individuals engage in activities involving the sharing of sensitive information through a third-party cloud storage tool. In this research, we investigate the storage and sharing of very sensitive information (an individual’s tax filing information) through a specific third-party technology provider, Google Drive. Within the specifics of such a potentially risky act we argue that information assurance mechanisms implemented by the cloud storage service provider reduce risk perceptions of individuals even when very sensitive information is being shared. Previous positive experience with a cloud service is likely to mitigate concerns on information sharing on the cloud. To elaborate this proposed relationship a research model of information assurance is proposed and tested in the context of tax filing sharing intention.
Springer
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