The literature on Science and Technology Parks (STPs) is growing rapidly and, despite the positive impact of STPs on firms found by many studies, it remains unclear how STPs create value for tenants. In this paper, we study the STP supply side through a case study in a Swedish region. We identify two components of the business support provided by parks: a configuration-oriented component, and a process-oriented component. The former refers to the static design of the business support, and the latter to the active, hands-on support provided by parks’ management. Both components must be planned carefully in order to deliver value to tenants. We also discuss some implications for policy and managers.