The Effects of Human Resource Development and Institutional Arrangements on Performance, Service Quality and Area Development in Indonesia.

N Pohan, RF Dalimunthe, A Purwoko… - Quality-Access to …, 2018 - search.ebscohost.com
Quality-Access to Success, 2018search.ebscohost.com
This research aims to determine the effects of human resource development and institutional
arrangements on performance, service quality and area development in North Sumatera.
The type of this research is a quantitative explanatory approach. In this research, the
independent variables consisted of human resource development and institutional
arrangements while the dependent variables consisted of performance, service quality and
area development. The research population consisted of public servants of North Sumatera …
Abstract
This research aims to determine the effects of human resource development and institutional arrangements on performance, service quality and area development in North Sumatera. The type of this research is a quantitative explanatory approach. In this research, the independent variables consisted of human resource development and institutional arrangements while the dependent variables consisted of performance, service quality and area development. The research population consisted of public servants of North Sumatera Province with a total of 191 officers. The research sample was 119 people collected using the census method. Findings suggest that the human resource development and institutional arrangements variables affect directly and indirectly the variables of performance, service quality and area development of North Sumatera.
search.ebscohost.com
以上显示的是最相近的搜索结果。 查看全部搜索结果