As broadly admitted, supporting collaboration and decision making in today’s knowledge intensive environment is far from being easy. This is because collaboration settings are often associated with ever-increasing amounts of multiple types of data, obtained from diverse sources that often have a low signal-to-noise ratio for addressing the problem at hand. Towards addressing such concerns, we have developed a series of innovative collaboration and decision making services in the context of the Dicode project. The adopted approach facilitates and augments sense-making and decision making by incrementally formalizing the collaboration context.