The COVID-19 pandemic has affected the global educational standards of nearly 1.6 billion pupils in over 200 countries. For instance, face-to-face educational cancellations, social alienation and constrained mobility restrictions of students around the world have wreaked havoc on standard teaching approaches. Following the COVID-19 pandemic, various findings have been reported by a group of investigators on the teaching and learning process. At a wide range of educational institutions, face-to-face training has been tapered away where inclusive educational settings and evaluation techniques required urgent creativity and deployment. The role of faculty members has been transformed from the traditional lecturer-centric to student-centric model which serves the current new global situation. Therefore, this study aims to investigate the university staff perceptions, experiences and barriers, and focus on their e-learning challenges during the COVID-19 pandemic. Additionally, the study investigates the factors that have influenced the acceptance of e-learning as a teaching tool at the higher educational level that could assist in implementing e-learning for future endeavours.