… to determine the impact of various service quality dimensions on customer satisfaction and
customer loyalty in banking sector of Pakistan. Findings indicate that service quality and all its …

… to clarify what these service quality dimensions mean to the … effect of service quality
dimensions on customer satisfaction … impact except reliability factor had negative impact on guest …

… the hotel can assess the customer perception. This study identified five factors of service
quality by focusing on the front office staff only, and explored the customers’ expectations and …

… the effects of customers’ perceived service quality, trust, and customer satisfaction on
customer … to analyze the data collected from 304 customers of a major private tele-communication …

… ’s product and customer belief in which the happier customer with quality and types of …
the Impact of technical and functional service quality on the customer satisfaction and loyalty…

… In today’s world, with increased competition, service quality has become one of the most …
the impact of various service quality variables on the overall satisfaction of customers and …

… was to examine the effect of service quality and customer satisfaction on customer loyalty,
in the … of the research data showed that service quality is a major predictor of both customer …

… the impact of service quality factors of Internet Banking on customer satisfaction in Iran .To …
is to recognize the impact of service quality factors on customer satisfaction in internet banking…

… And that the primary purpose of this study was to examine the relationship between customer
satisfaction and service quality in the services sector Based on the foregoing objectives of …

… behavior, building on existing literature on e-service quality in … service quality model that
better predict customer behavior. It not only tests the impact of customer satisfaction on customer …