Purpose This paper's main aim is to check the mediating effect of supply chain memory in
the relationship between using digital technologies and both supply chain resilience and
robustness. In addition, the impact of the COVID-19 disruption was tested as a moderator of
the impact of supply chain memory on supply chain resilience and robustness.
Design/methodology/approach Altogether, 257 supply chain managers answered the
questionnaire, and data were analysed through structural equation modelling. Findings This …

Supply chains have now better tools to deal with disruptions. Despite the impact of some
digital technologies on supply chain disruption management has already been shown in
other papers, the mechanisms that work to this impact occurs are not so clear. This paper's
main aim was to check the mediating effect of supply chain memory in the relationship
between using digital technologies and supply chain resilience and robustness.
Additionally, the impact of COVID-19 disruption was tested as a moderator of the impact of …