In recent years, Artificial Intelligence has brought significant changes to the field of education by promoting personalized learning through powerful educational experiences. Over the past decades, teaching approaches have been influenced by AI, utilizing educational tools that cater to the individual needs of students. Specifically, the educational process can leverage educational robots and smart systems within the framework of implementing interactive lessons that facilitate communication and active student participation. It is equally important to evaluate student performance, as in several cases, applications such as ChatGPT are utilized. A critical review of contemporary research is deemed necessary, as it contributes to the academic community in understanding how the adoption of AI can enhance the educational process at universities. The findings of this study highlight aspects that demonstrate, despite the benefits arising from AI, it is crucial to re-examine issues related to policy setting in the academic community to avoid negative impacts under ethical considerations.