[PDF][PDF] Use and users' satisfaction with on-line public access catalogue (OPAC) services of Mizoram University Library: A survey

E Lalnunpuii, RK Nurtinkhuma… - ISST Journal of Advances …, 2018 - researchgate.net
E Lalnunpuii, RK Nurtinkhuma, MK Verma
ISST Journal of Advances in Librarianship, 2018researchgate.net
The present study examines the use and users' satisfaction with OPAC services of Mizoram
University library. The study focused on the OPAC services used by the students in terms of
user's frequency, search pattern, purpose of use, reason for using OPAC, benefits, problem
faced and satisfaction level in the use of OPAC in library. One hundred structured
questionnaires were distributed among the students of Mizoram University to measure the
use and satisfaction of OPAC services in the library, out of which 76 filled …
Abstract
The present study examines the use and users’ satisfaction with OPAC services of Mizoram University library. The study focused on the OPAC services used by the students in terms of user’s frequency, search pattern, purpose of use, reason for using OPAC, benefits, problem faced and satisfaction level in the use of OPAC in library. One hundred structured questionnaires were distributed among the students of Mizoram University to measure the use and satisfaction of OPAC services in the library, out of which 76 filled questionnaireswere received for data analysis. The major findings of the present study is that most of the students were aware in using OPAC and were satisfied in using OPAC in library.
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