Work in progress: Towards usable updates for smart home devices
JM Haney, SM Furman - … Workshop on Socio-Technical Aspects in …, 2020 - Springer
JM Haney, SM Furman
International Workshop on Socio-Technical Aspects in Security and Trust, 2020•SpringerBackground. Smart home device updates are important tools for remediating security
vulnerabilities. Aim. We aim to understand smart home users' perceptions of and
experiences with updates. Method. We interviewed 40 smart home users and analyzed a
subset of data related to updates. We are also planning a broader, follow-on survey. Results.
Users experienced inconsistency in update transparency and methods, were confused
about how and if updates are applied, and seldom linked updates to security. Conclusion …
vulnerabilities. Aim. We aim to understand smart home users' perceptions of and
experiences with updates. Method. We interviewed 40 smart home users and analyzed a
subset of data related to updates. We are also planning a broader, follow-on survey. Results.
Users experienced inconsistency in update transparency and methods, were confused
about how and if updates are applied, and seldom linked updates to security. Conclusion …
Abstract
Background. Smart home device updates are important tools for remediating security vulnerabilities.
Aim. We aim to understand smart home users’ perceptions of and experiences with updates.
Method. We interviewed 40 smart home users and analyzed a subset of data related to updates. We are also planning a broader, follow-on survey.
Results. Users experienced inconsistency in update transparency and methods, were confused about how and if updates are applied, and seldom linked updates to security.
Conclusion. Our efforts will provide a new understanding of smart home updates from a usable security perspective and how those are similar/different to views on updates of conventional IT.
Springer
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