AI has received increased attention from the information systems (IS) research community in
recent years. There is, however, a growing concern that research on AI could experience a
lack of cumulative building of knowledge, which has overshadowed IS research previously.
This study addresses this concern, by conducting a systematic literature review of AI
research in IS between 2005 and 2020. The search strategy resulted in 1877 studies, of
which 98 were identified as primary studies and a synthesise of key themes that are …