… First, this study focuses on 383 experienced users of the autonomous taxi service. The
users sampled in this study have been exposed to autonomous taxis for nearly a year and …

… an autonomous taxi service, ie, one of SAV service, from the customer perspective, and
analyze user experience (UX) through prototyping and a field study. Regarding SAV users, …

… user acceptance after experiencing a shared autonomous … user acceptance (34–37). This
study defines the observed variables of user experience as the service quality of the Robo-taxi …

… We present a user-design activity leading to the development of an experience-design
framework for autonomous taxi services of the future based on end-user expectations. …

… taxi use and prior experience with Uber positively affect use … frequent use of taxi for travel
positively affect use intention while traveling. The higher level of intention to use self-driving taxi …

… autonomous taxi, with exclusive autonomous taxi slightly lower than the shared option and
autonomous … in VoT after the experience except shared autonomous taxi. The VoT for own …

… users of autonomous taxi service. Latent class analysis is used to segment autonomous taxi
users … experienced autonomous taxis in the study area and (2) people who can choose the …

… users’ experiences from existing taxi services and apply these in the context of an AV MaaS,
we conducted a series of interviews with 35 taxi users, with … Reflecting on our experience of …

… happy to have autonomous taxis replace traditional taxis, we … : “I've also experienced far too
often that taxi drivers drive very … of an autonomous taxi that he said he would use an SAV for …

… question of how passengers experience robo-taxis as a service … In the case of public
transportation, autonomous shuttle buses … -taxi, we suggest, should include the option to let the …