Use and impact of online travel reviews

U Gretzel, KH Yoo - … and communication technologies in tourism 2008, 2008 - Springer
… Especially online travel reviews written by consumers are ever more available and used
to … Online travel review readers use reviews to inform different stages of their pleasure trip

Consumer usage of online travel reviews: Expanding the unified theory of acceptance and use of technology 2 model

G Assaker, R Hallak… - Journal of Vacation …, 2020 - journals.sagepub.com
… In this study, we assume that the use of online travel reviews and UGC will allow travelers
to get a “better deal” when booking. As such, we operationalize price value as Price-Savings …

What motivates consumers to write online travel reviews?

KH Yoo, U Gretzel - Information Technology & Tourism, 2008 - ingentaconnect.com
… Please use proper citation format when citing this article including the DOI, … an online
consumer panel was conducted to investigate consumers’ motivations to write online travel reviews

Exploring online travel reviews using data analytics: An exploratory study

VL Miguéis, H Nóvoa - Service Science, 2017 - pubsonline.informs.org
use these emerging text-mining techniques to analyze a sample of one month of online hotel
customer reviews extracted from TripAdvisor… lyze the online customer reviews automatically …

Online travel purchasing: A literature review

S Amaro, P Duarte - Journal of Travel & Tourism Marketing, 2013 - Taylor & Francis
… understand consumers’ behavior toward online travel purchasing, this article offers a review
of … , perceived ease of use did not affect the adoption of online travel shopping directly. This …

Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior

BA Sparks, HE Perkins, R Buckley - Tourism management, 2013 - Elsevier
… We use an online travel context to test three aspects of communication content. … Within the
context of online travel reviews for an eco-resort, examples of such positions might include the …

Asymmetric effects of online consumer reviews

S Park, JL Nicolau - Annals of Tourism Research, 2015 - Elsevier
… analysed over 5,000 online reviews of a type of travel products (ie… on the role of review ratings
in online consumers’ responses to … how to use and react to online consumer reviews when …

Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers' continuance intention

R Filieri, F Acikgoz, V Ndou, Y Dwivedi - International Journal of …, 2021 - emerald.com
… This is the first study that adopts the IS continuance model in the travel and tourism literature
to research the factors influencing consumers’ continued use of travel-based UGC platforms…

What makes a useful online review? Implication for travel product websites

Z Liu, S Park - Tourism management, 2015 - Elsevier
… study analyses over 5000 online reviews of travel products posted by online consumers. The
findings … specific aspects of online reviews that consumers use to assess the usefulness of …

What makes an online consumer review trustworthy?

R Filieri - Annals of Tourism Research, 2016 - Elsevier
… Although these studies prove that consumer travel reviews have an impact on consumer
Moreover, we have also found that consumers more frequently use review content and valence …