… This study offers recommendations to Indonesian banking leaders … customer
orientation, digital adoption, and organizational agility. Banks also suggest to have customer-oriented …

… This book helps simplify what YOU can do as a leader on … , thoughtful framework in Digital
Leadership. Educators of all … digitally focused era; thankfully, we have Digital Leadership …

… customer orientation is a key requirement for companies to be competitive in the marketplace.
Customer orientation … a strong alignment of individual customer demands and encounters …

… of digital orientation and digital capability on digital innovation, and also the mediating effect
of digital … capabilities to become innovation leaders and also to boost firms’ performance. …

… market orientation will have a positive effect on customer integration. Considering the DCV,
market orientation is a … and success of customer integration, a lower-order capability. Market …

… leadership at the senior levels. Do the senior leaders espouse and enact customer orientation…
rewards to facilitate continuous innovation of customer value? Ultimately IT organizations …

… the digital orientation (DO), … customer orientation as an element of market orientation is often
emphasised within SME behaviour (Reijonen & Kompulla, Citation2010). Market orientation …

… On the other hand, leadership characteristics and skills that drive digital … skills that a leader
should have, especially in the digital era. This issue has been discussed as digital leadership …

… customer-driven. We seek a deeper understanding of salespeople's acceptance of customer-…
We find differences in salespeople driven by their perceptions of customer environments …

… We propose a model to identify the relationship between ethical leadership in LTCs and
caregivers’ customer orientation, and its influence on satisfaction with the service, satisfaction …