Impact of marketing strategies on customer satisfaction in insurance sector

B Agarwal, N Kapoor - Pranjana: The Journal of Management …, 2014 - indianjournals.com
… Actually, the main goal of various marketing strategies used by an organization it to ensure
maximization of profits and enhance customer satisfaction levels. The customer satisfaction

Corporate social responsibility, customer satisfaction, and market value

X Luo, CB Bhattacharya - Journal of marketing, 2006 - journals.sagepub.com
… responses, it is not clear whether CSR affects market value of the firm. This study develops …
) customer satisfaction partially mediates the relationship between CSR and firm market value …

Customer satisfaction, market share, and profitability: Findings from Sweden

EW Anderson, C Fornell… - … of marketing, 1994 - journals.sagepub.com
… , strategies that seek to maximize customer satisfaction are … We find that customer satisfaction
actually may fall as marketmarket-share firm may serve a niche market quite well, a large …

Customer satisfaction in Asia

Y Yi, R Nataraajan - Psychology & Marketing, 2018 - Wiley Online Library
… Taken together, their findings suggest that long-term oriented marketing strategies such as
… can help service organizations to create high relationship quality and customer satisfaction. …

[图书][B] Customer Relationship Management: the foundation of contemporary marketing strategy

RJ Baran, RJ Galka - 2016 - api.taylorfrancis.com
marketing strategies and IT to create profitable, long-term relationships with customers and
other … , profits, and customer satisfaction by organizing around customer segments, fostering …

A model for predicting customer value from perspectives of product attractiveness and marketing strategy

SL Chan, WH Ip, V Cho - Expert Systems with Applications, 2010 - Elsevier
… (such as timely customer survey results regarding customer satisfaction level, brand loyalty,
… , quality, satisfaction, and brand), or data of different products and marketing campaigns, …

Customer satisfaction should not be the only goal

R Bennett, S Rundle‐Thiele - Journal of services marketing, 2004 - emerald.com
… In such ways, knowledge of the attitudes and behaviours of individual customers can be
used to inform marketing strategies and specific sales management tactics aimed at …

Effect of customer relationship management on customer satisfaction

RS Hassan, A Nawaz, MN Lashari, F Zafar - Procedia economics and …, 2015 - Elsevier
… they are using pull strategy instead of push strategy. Initially they … a strategy of customization.
They make product according to the demand of the customer and do one to one marketing. …

Customer satisfaction factor in digital content marketing: Isparta Province as an example

A Andaç, F Akbiyik, A Karkar - Int'l J. Soc. Sci. Stud., 2016 - HeinOnline
… content marketing is the most appropriate marketing strategy … , the content marketing may
increase customer satisfaction by … using content marketing see it as the marketing concept of …

A sustainable marketing strategy based on customer satisfaction: The case of Dongbu insurance in South Korea

S Kang, B Kang - 2014 - gnanaganga.inflibnet.ac.in
… utilizing a competitive marketing mix strategy and how it … marketing mix strategy focused
on customer satisfaction. … importance of developing real customer-centered products and …