… responses, it is not clear whether CSR affects market value of the firm. This study develops … ) customersatisfaction partially mediates the relationship between CSR and firm market value …
EW Anderson, C Fornell… - … of marketing, 1994 - journals.sagepub.com
… , strategies that seek to maximize customersatisfaction are … We find that customersatisfaction actually may fall as market … market-share firm may serve a niche market quite well, a large …
Y Yi, R Nataraajan - Psychology & Marketing, 2018 - Wiley Online Library
… Taken together, their findings suggest that long-term oriented marketingstrategies such as … can help service organizations to create high relationship quality and customersatisfaction. …
… marketingstrategies and IT to create profitable, long-term relationships with customers and other … , profits, and customersatisfaction by organizing around customer segments, fostering …
SL Chan, WH Ip, V Cho - Expert Systems with Applications, 2010 - Elsevier
… (such as timely customer survey results regarding customersatisfaction level, brand loyalty, … , quality, satisfaction, and brand), or data of different products and marketing campaigns, …
… In such ways, knowledge of the attitudes and behaviours of individual customers can be used to inform marketingstrategies and specific sales management tactics aimed at …
RS Hassan, A Nawaz, MN Lashari, F Zafar - Procedia economics and …, 2015 - Elsevier
… they are using pull strategy instead of push strategy. Initially they … a strategy of customization. They make product according to the demand of the customer and do one to one marketing. …
A Andaç, F Akbiyik, A Karkar - Int'l J. Soc. Sci. Stud., 2016 - HeinOnline
… content marketing is the most appropriate marketingstrategy … , the content marketing may increase customersatisfaction by … using content marketing see it as the marketing concept of …
S Kang, B Kang - 2014 - gnanaganga.inflibnet.ac.in
… utilizing a competitive marketing mix strategy and how it … marketing mix strategy focused on customersatisfaction. … importance of developing real customer-centered products and …