… of customer satisfaction from bank services that may strengthen the decision of customer to
keep dealing with the bank … Therefore it will create customer loyalty to the services of the bank …

… satisfaction regarding the responsiveness and individual attention of customers by the banks
employees… this study is to get customers satisfaction level in Indian banks. The following are …

… from customers of Public and Private sectors banks in India. Overall, Customers of Private
and Public sector banks … and behavioral factors of the banks employees due to the policies, …

… The purpose of this study was to explore how the employees of a company experience
the concepts of customer satisfaction and retention. A phenomenological method was used, …

… The major findings of the study show that customer satisfaction is influenced by seven
factors: employee responsiveness, appearance of tangibles, social responsibility, services …

… service quality dimensions (tangibles, responsiveness, empathy, assurance, reliability, access,
financial aspect, and employee competence) on customer satisfaction in the Bangladeshi …

… The objective of this study is to understand and evaluate the main drivers of employee
motivation in banking sector of Pakistan and their impact on customer satisfaction. Primary Data …

… Banks in Palestine have more 7,000 employees. The population in this paper is limited for …
foreign and local banks in the Northern West Bank employees (around 1,960 employees). The …

… was to measure customer satisfaction with bank tellers and bank teller leadership attributes
… Data were collected at three bank branches in West Amman-Jordan with 126 bank customers…

… with customers. The purpose of this research is to understand the impact of variables of e-banking
on customer satisfaction … their customers and employees. On the other hand, for those …