Understanding consumers' acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption

T Fernandes, E Oliveira - Journal of Business Research, 2021 - Elsevier
… users’ motivations to adopt intelligent digital voice assistants in service encounters. Findings
… The study contributes to a more holistic understanding of digital voice assistants’ adoption …

Siri, do I like you? Digital voice assistants and their acceptance by consumers

K Ewers, D Baier, N Höhn - SMR-Journal of Service Management …, 2020 - nomos-elibrary.de
… , providing powerful digital voice assistants (DVAs) like Alexa, Siri, or Google Assistant for
… )installed on smartphones (eg Siri, Google Assistant) or smart speakers (eg Alexa). However…

The insecurity of home digital voice assistants-vulnerabilities, attacks and countermeasures

X Lei, GH Tu, AX Liu, CY Li, T Xie - 2018 IEEE conference on …, 2018 - ieeexplore.ieee.org
… to human but interpretable by the voice assistants. The attack works if … voice commands.
Different from them, we study home digital voice assistants instead of software voice assistants

The insecurity of home digital voice assistants--amazon alexa as a case study

X Lei, GH Tu, AX Liu, K Ali, CY Li, T Xie - arXiv preprint arXiv:1712.03327, 2017 - arxiv.org
… to human but interpretable by the voice assistants. The attack works if … voice commands.
Differ from them, we study home digital voice assistants instead of software voice assistants on …

Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

ECX Aw, GWH Tan, TH Cham, R Raman… - … Forecasting and Social …, 2022 - Elsevier
… awareness of voice-enabled technology, and 72% of them adopted a digital voice assistant.
… lives, it is expected that the role of digital voice assistants would transit into a central hub for …

Exploring the opportunity of digital voice assistants in the logistics and transportation industry

WH Hsiao, TS Chang - Journal of Enterprise Information Management, 2019 - emerald.com
Digital voice assistants (DVA) is an information system based on an artificial intelligence
framework that can interact through voice, such that a deliveryman can query for or use …

[PDF][PDF] Alexa, Are You Human? Investigating Anthropomorphism of Digital Voice Assistants-A Qualitative Approach.

K Wagner, H Schramm-Klein - ICIS, 2019 - wiwi.uni-siegen.de
… their knowledge of digital voice assistants (eg, “Which digital voice assistants do you know?”…
you ever used a digital voice assistant?”, “How long have you used digital voice assistants?”)…

Is it human? The role of anthropomorphism as a driver for the successful acceptance of digital voice assistants

K Wagner, F Nimmermann, H Schramm-Klein - 2019 - scholarspace.manoa.hawaii.edu
… To answer these questions, we use the UTAUT2 in terms of digital voice assistants by
enlarging the … Hence, we adopt these determinants to the acceptance of digital voice assistants: …

Automation, wellbeing and digital voice assistants: Older people and Google devices

M Duque, S Pink, Y Strengers, R Martin… - …, 2021 - journals.sagepub.com
… (75+) learn to live with Digital Voice Assistants (DVAs) like … processes through which voice
assistants and other smart … phenomenology, digital anthropology and digital sociology on the …

Evaluation of COVID-19 information provided by digital voice assistants

ASY Goh, LL Wong, KYL Yap - International Journal of Digital …, 2021 - journals.lww.com
Digital voice assistants are becoming widely used in today’s world. In 2020, there were 4.2
billion voice assistants used in various digital … Commonly used smartphone voice assistants