Emotion cycles in services: Emotional contagion and emotional labor effects

XY Liu, NW Chi, DD Gremler - Journal of Service Research, 2019 - journals.sagepub.com
… Therefore, we integrate emotional labor into our service encounter emotion cycle model
to predict how it might influence emotional contagion processes between employees and …

Emotional contagion and empathy

E Hatfield, RL Rapson, YCL Le - The social neuroscience of …, 2011 - books.google.com
… themselves into” another’s emotions via the process of emotional contagion. We review what
is … emotional contagion is of critical importance in understanding human cognition, emotion, …

Emotional contagion as a precursor to collective emotions

E Hatfield, M Carpenter… - Collective emotions …, 2014 - books.google.com
… ’s emotions (Ramachandran, 2011). In this chapter we will discuss the theory of emotional
contagion, … by contagion. We will discuss what historians have discovered about collective …

[HTML][HTML] Connecting minds and sharing emotions through mimicry: A neurocognitive model of emotional contagion

E Prochazkova, ME Kret - Neuroscience & Biobehavioral Reviews, 2017 - Elsevier
… Thus far, no model has described a full cycle of emotional contagion. That is, no model has
laid out how information passes from a sender's face or body to a receiver's brain and then to …

Catching characters emotions: Emotional contagion responses to narrative fiction film

A Coplan - Film Studies, 2006 - manchesterhive.com
… This article focuses on a cycle of late 1960s true crime films … While this cycle was central to
critical debates about screen … s violent revisionism, this cycle reversed the generational critical …

The many faces of emotional contagion: An affective process theory of affective linkage

HA Elfenbein - Organizational Psychology Review, 2014 - journals.sagepub.com
… the umbrella of emotional contagion has focused on congruent emotions, where interaction
… the resulting complementary contagion will produce an emotion cycle with convergent states. …

Emotion cycles: On the social influence of emotion in organizations

S Hareli, A Rafaeli - Research in organizational behavior, 2008 - Elsevier
emotion cycles” we discuss are one agent's emotions. Others’ reactions may be emotions as
well, but elements of the cycle … to create a process of emotion contagion, people engaged in …

The emotional link: Leadership and the role of implicit and explicit emotional contagion processes across multiple organizational levels

EYJ Tee - The Leadership Quarterly, 2015 - Elsevier
… Collectively, these studies suggest that the formation of group-level emotion by emotional
contagion processes is based primarily on implicit processes inherent in any group or team …

A model and simulation of the emotional contagion of netizens in the process of rumor refutation

R Zeng, D Zhu - Scientific reports, 2019 - nature.com
… dissemination of emotions. Therefore, regarding the factors of emotional contagion during
rumor … emotions, the survival cycle of negative emotions and the key factors affecting netizen …

The mechanism of collective ritual promoting group emotional contagion

C LIU, L LIU, D Wang, W CHEN - Advances in Psychological …, 2022 - journal.psych.ac.cn
… Group emotional contagion includes not only emotional … mechanism of group emotional
contagion, this review analyzed … meaning, and group emotional contagion. Also we summarized …