… been shown, to buffer the adverse impact of job demands (Bakker, Demerouti, & Euwema, …
by job demands in predicting emotional exhaustion. Both general and emotional demands …

… of the job demands–resources (JD–R) model in explaining the relationship of job demands
and … indicated that job demands (psychological and physical demands) and job resources (…

… Moreover, we expected that job demands (workload, cognitive and emotional demands) …
between these job resources and emotional exhaustion. With respect to job demands, our study …

… the levels of job demand, emotional demand, emotional exhaustion and employee … emotional
demand and emotional exhaustion, emotional demand and turnover intention, job demand …

… Our approach focused on the role of emotional exhaustion as “a … job demands and resources
are associated with emotional exhaustion and examined the role of emotional exhaustion …

… Specifically, the results show that customer incivility toward employees is related to employee
incivility toward customers through job demands first and then emotional exhaustion. The …

… crossover of job demands and emotional exhaustion among … crossover of job demands
and emotional exhaustion across … no crossover of job demands and exhaustion. The findings …

… relation between emotional exhaustion and job satisfaction (… emotional exhaustion and job
satisfaction for owners, managers, and employees separately. Emotional exhaustion and job …

… and personal resources are expected to reduce emotional exhaustion symptoms (… effect of
job demands on emotional exhaustion experience and enhance the buffering effect of job and …

… to emotional demands – a specific type of job demand – by … We chose emotional demands
as our focus because … of demand have been extensively investigated in the emotional labor …