[PDF][PDF] PRACTICE MAKES A DIFFERENCE: EXPERIENCE AND E-COMMERCE.

IM Klopping, E McKinney Jr - Information Technology, Learning & …, 2006 - Citeseer
… We used the recursive causal model to decompose the relationships between experience
and the antecedents in this study. The procedure yielded the total indirect effect of …

[PDF][PDF] From interactions to transactions: designing the trust experience for business-to-consumer electronic commerce

FN Egger - 2003 - research.tue.nl
… To understand human-computer interactions in an e-commerce situation, we must first look
at the context in which business-toconsumer (B2C) e-commerce emerged. E-commerce has …

Understanding impact sustainable intention of s-commerce activities: The role of customer experiences, perceived value, and mediation of relationship quality

U Rahardja, T Hongsuchon, T Hariguna… - Sustainability, 2021 - mdpi.com
… S-Commerce is defined as a measurement of the strength of a relationship and the degree
to which a relationship can … From an S-Commerce perspective, the customer’s interactive …

[PDF][PDF] E-Commerce-Customer Experience and Relationship

N Raunaque, MA Imam, MA Raja - International Journal of …, 2016 - researchgate.net
… this research revolves around relationship among the … experience. addition, to involve
the buyers to contribute their v inputs in real life encounters related to different aspects e-commerce

The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable

N Chen, Y Yang - Journal of Retailing and Consumer Services, 2021 - Elsevier
… the relationship between consumers and e-commerce … on the non-traditional business model
of e-commerce, we found … behavior by changing customer experience, thereby promoting …

[PDF][PDF] Customer experience in social commerce websites: Toward an integrated conceptual framework

H Beyari, A Ghouth - Journal of Management Research, 2018 - researchgate.net
experience in e-commerce. This paper identifies the relationships that affect the customer
experience phenomenon with respect to social commerce. To analyze the measurement and …

E‐Commerce relationships: The impact of trust on relationship continuity

P Ratnasingam - International Journal of Commerce and …, 2005 - emerald.com
… , as well as leverage the knowledge and experience gained in the relationship. The firm
monitors behaviors of the partner, assesses performance, identifies room for improvement, and …

Relationship marketing in electronic commerce environments

R Davis, M Buchanan-Oliver… - Journal of Information …, 1999 - journals.sagepub.com
… dictated by the mediated experience of the ECE and by an … brands in electronic commerce
market-ing relationships. Further … trust in the relationship can evolve through experience. …

Building loyalty in e-commerce: Impact of business and customer characteristics

S Swaminathan, R Anderson, L Song - Journal of Marketing …, 2018 - Taylor & Francis
… In Hypothesis 9 we explore the relationship of experience, involvement, and expertise with
knowledge about the e-business. To test this hypothesis, we estimated the regression given …

Trust development and transfer in social commerce: prior experience as moderator

S Shi, WS Chow - Industrial Management & Data Systems, 2015 - emerald.com
… of their prior experience on the relationship between social commerce trust and company
trust. … ’ prior experience does not negatively moderate the relationship between identification-…