How artificial intelligence transforms the experience of employees

S Wassan - Turkish Journal of Computer and Mathematics …, 2021 - turcomat.org
… To find the convergence between artificial intelligence and human … We are just in artificial
intelligence and bot changed all … artificial intelligence to change the employee’s experience? …

Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots

R Pillai, Y Ghanghorkar, B Sivathanu… - … Technology & People, 2024 - emerald.com
employee communication in organizations. This paper examines the adoption of AI-based
employee experience chatbots by employees… of AI-based employee experience chatbots. The …

[PDF][PDF] Understanding employees' responses to artificial intelligence

YQ Zhu, JU Corbett, YT Chiu - 2020 - openaccess.wgtn.ac.nz
… Many employees will experience feelings of loss of power and control and the … trust in
employer-employee relations. To harness the positive potential of AI, getting employees ‘on board’ …

Extremes of acceptance: employee attitudes toward artificial intelligence

U Lichtenthaler - Journal of business strategy, 2020 - emerald.com
… If an employee has little experience using AI, the emergence of negative attitudes is quite
likely. With increasing exposure, these negative attitudes may be reduced. Even if a person is …

Employees' perceptions of the implementation of robotics, artificial intelligence, and automation (RAIA) on job satisfaction, job security, and employability

A Bhargava, M Bester, L Bolton - Journal of Technology in Behavioral …, 2021 - Springer
… The participants in this study used the terms artificial intelligence (AI) and machine learning
(… , that employees may experience a job satisfaction dilemma. Employees are satisfied with …

[PDF][PDF] The transformative impact of artificial intelligence on hr practices and employee experience: A review

NJ Ganatra, JD Pandya - Journal of Management Research and …, 2023 - academia.edu
… impact of Artificial Intelligence (AI) on Human Resources (HR) practices and employee
experience. … , and employee engagement. Additionally, it explores the effects of AI on the overall …

[PDF][PDF] The role of artificial intelligence on enhancing customer experience

MAMA Daqar, AKA Smoudy - International Review of …, 2019 - shabakehonline.ir
… the role of artificial intelligence (AI) on Enhancing Customer Experience in Palestine through
… between AI and Customer Experience. AI explained 26.4% of the variance of the customer …

In the hearts and minds of employees: A model of pre-adoptive appraisal toward artificial intelligence in organizations

YT Chiu, YQ Zhu, J Corbett - International Journal of Information …, 2021 - Elsevier
… before employees have the opportunity to gain direct experience with AI. To cope with this
potentially stressful situation, employees … Our survey of 363 Taiwanese employees shows that …

Enabling organizational use of artificial intelligence: an employee perspective

A Dabbous, K Aoun Barakat… - Journal of Asia Business …, 2022 - emerald.com
employees, the purpose of this study is to understand the underlying factors that push
employees … Characteristics of the sample by demographics, experience, sector of activity and firm …

Employee experience–the missing link for engaging employees: Insights from an MNE's AI‐based HR ecosystem

A Malik, P Budhwar, H Mohan… - Human Resource …, 2023 - Wiley Online Library
… of artificial intelligence (AI) and other disruptive technology platforms for enhancing the
employee experience (EX) of HR practices and employee … increases, employees interact with the …