… For the purpose of this study, artificial intelligence is defined as “how to make computers
do things at which, at the moment, people are better” [26]. The ability to adapt to different …

… interfaces, and information screens in the financial services industry, this paper surveys key
… the fundamental challenges which the financial services industry puts onto decision technol…

… the Financial Stability Board (FSB),2 artificial intelligence is … which typically require human
intelligence (eg visual perception, … Most current artificial intelligence applications belong to the …

… The objective of this study is to provide a systematic review of the literature on artificial
intelligence (AI) in customer-facing financial services, providing an overview of explored contexts …

… Artificial intelligence technologies are permeating financial services sectors around the …
The application of these technologies in emerging markets allows financial service providers to …

… artificial intelligence (AI) in the financial services markets to enhance access to finance (financial …
However, to ensure equality and fairness, access to finance should be made a clear …

… Artificial Intelligence and its rise to prominence is bringing about a massive disruption in
financial services as … After the stormy realignment of financial services industry equations under …

… AI, digital marketing, and financial services in relation to … and engagement with financial
services providers. Understanding … a theoretical framework to financial services providers, AI …

This chapter surveys approximately 250 actual applications development projects carried
out by companies and institutions, with specifications of the nature of the AI project goals, of …

… The introduction of artificial intelligence (AI) in the financial services industry largely
arose from the increasing demand for financial regulation, the need for profitability and the …