Who do you choose? Comparing perceptions of human vs robo-advisor in the context of financial services

L Zhang, I Pentina, Y Fan - Journal of Services Marketing, 2021 - emerald.com
… expectancy of a robo-advisor is lower than that of a financial advisor with high expertise,
and that there is no expected difference between a robo-advisor and a human advisor with low …

Robo-advisors: A substitute for human financial advice?

L Brenner, T Meyll - Journal of Behavioral and Experimental Finance, 2020 - Elsevier
financial advisors, also referred to as robo-advisors, reduce investors’ demand for human
financial advice offered by financial service … using robo-advisors and seeking human financial

Who uses robo-advisory services, and who does not?

M Fulk, JE Grable, K Watkins… - Financial Services …, 2018 - openjournals.libs.uga.edu
… to use robo-advisory services, little is known about the shared demographic, attitudinal, and
behavioral characteristics of those who work with financial planners and/or roboadvisors. A …

Regulating robo advice across the financial services industry

T Baker, B Dellaert - Iowa L. Rev., 2017 - HeinOnline
robo advisors, however, honesty, competence, and suitability cannot simply be assumed.
Moreover, robo advisors pose … This Essay identfies the core components of robo advisors, key …

Robo-advisory: digitalization and automation of financial advisory

D Jung, V Dorner, F Glaser, S Morana - Business & Information Systems …, 2018 - Springer
… of investment and financial advisory is an ongoing process … robo-advisory platforms is that
they expand financial service … The current generation of robo-advisors provide cost minimal …

Artificial intelligence in financial services: a qualitative research to discover robo-advisory services

A Bhatia, A Chandani, R Atiq, M Mehta… - … Research in Financial …, 2021 - emerald.com
… So, if we opted for a robotic financial advisor, its inability to gauge human … that robotic
process because the market sentiments change in seconds and, in my opinion, robo-advisors will …

The Emergence of the Robo-advisor

JE Fisch, M Laboure, JA Turner - The disruptive impact of …, 2019 - books.google.com
robo-advisors, which she equates to digital services or digital … will financial professionals
play in tandem with digital servicesfinancial service providers to compete with the start-up robo-…

Robo-advisory: opportunities and risks for the future of financial advisory

D Jung, F Glaser, W Köpplin - Advances in Consulting Research: Recent …, 2019 - Springer
… A major change regarding accessibility of financial services took place in the 1970s as
financial advisories opened to the US middle class by introducing discount brokers. Discount …

Robo-advisors and wealth management

KF Phoon, CCF Koh - Journal of Alternative Investments, 2018 - ink.library.smu.edu.sg
… The financial sector has recently seen … global financial crisis has provided the impetus for
a whole range of innovations that are likely to disrupt existing ways in which financial services

Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers

D Belanche, LV Casaló, C Flavián - Industrial Management & Data …, 2019 - emerald.com
… , such as improving the temporal and ubiquitous accessibility to financial services, significantly
reducing management fees and providing wider investment options based on systematic …