Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants

H Qin, VR Prybutok - International journal of quality and service …, 2009 - emerald.com
… This study aims to explore the potential dimensions of service quality, and examine the
relationship among service quality, food quality, perceived value, customer satisfaction and …

[PDF][PDF] Model of customer satisfaction: Empirical study at fast food restaurants in bandung

N Limakrisna, H Ali - International Journal of Business and …, 2016 - academia.edu
Food Restaurants in Bandung on the customer’s satisfaction (2) Impact of service quality
improvement on customer satisfaction… variable and customer satisfaction as dependent variable…

Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions

G Qin, VR Prybutok - Quality Management Journal, 2008 - Taylor & Francis
… quality, food quality, price/value, customer satisfaction, and … that service quality and
customer satisfaction are two important … and customer satisfaction. The findings also show that …

Satisfaction and revisit intentions at fast food restaurants

A Rajput, RZ Gahfoor - Future Business Journal, 2020 - Springer
… about customer satisfaction with respect to fast food restaurant … associated with customer
satisfaction in fast food restaurant; H 3 … Customer satisfaction is positively associated with revisit …

[PDF][PDF] Customer satisfaction in fast food restaurants in Ibadan metropolis

D Adewale, A Samuel, A Moradeke… - Journal of Marketing and …, 2014 - core.ac.uk
customer satisfaction and its effect on repurchase intention at selected Fast Food Restaurants
… a cross-section of 147 Customers of Fast Food Restaurants (CFFRs) who patronized FFRs…

[PDF][PDF] Importance of service quality in customer satisfaction (A study on fast food restaurants)

J Aftab, H Sarwar, Q Sultan, M Qadeer - Entrepreneurship and …, 2016 - academia.edu
… the customers happy and insists them to revisit the restaurant… quality in customer satisfaction
in fast food restaurants of … predictor variables while customer satisfaction was taken as …

Determinants of customer satisfaction in fast food industry a study of fast food restaurants Peshawar Pakistan

S Khan, SM Hussain, F Yaqoob - Studia Commercialia …, 2013 - search.proquest.com
… on customer satisfaction of fast food industry of Peshawar Pakistan. For the very same purpose
the customer … These four restaurants were selected randomly from Peshawar market. The …

Regional effects on customer satisfaction with restaurants

Z Zhang, Z Zhang, R Law - International Journal of Contemporary …, 2013 - emerald.com
… The purpose of this paper is to examine how regional factors affect customer satisfaction in
the food service sector. This is achieved through investigating the moderating effects on the …

The effects of customer expectations & satisfaction on customer loyalty in restaurants

I Yang, S Shin, H Kim - Korean Journal of Community …, 2000 - pesquisa.bvsalud.org
… Service quality has become an important factor to meet customer satisfaction in the food
customer loyalty through customer satisfaction. Therefore, this study, taking customers as …

[PDF][PDF] The influence of food quality on customer satisfaction in fine dining restaurant: Case in Penang

NA Rozekhi, S Hussin, A Siddiqe… - … Research Journal of …, 2016 - iarjournal.com
… However, there is a lack of studies on the influence of food quality in fine dining restaurants.
… the influence of food quality toward customer satisfaction in fine dining restaurants. The …